This page was last updated on November 28 2023. All changes to this list will be logged at the bottom of this page.
Apteco’s third party sub-data processors for provision of support, trial and production work are:
Amazon Web Services
Service: Provision of cloud infrastructure and monitoring.
Data: Customer data that has been uploaded to Apteco Cloud for trial and production work. Customer data that has been uploaded to Apteco demonstration systems for examples and proof of concept work.
Business name and address: Amazon Web Services Inc, 410 Terry Avenue North, Seattle, WA 98109-5210, USA.
Location of processing: Data processing is conducted within the AWS Network EU Regions.
Transfer mechanism: Transfer is conducted between the UK and EU under adequacy agreements.
Mailjet SAS
Service: Provide email and SMS services integrated into Apteco software.
Data: End user client and contact data including recipient email addresses and content personalisation data.
Business name and address: Mailjet SAS, 4 rue Jules Lefebvre, Paris, Île de France 75009.
Location of processing: Rackspace (AWS) Germany.
Transfer mechanism: Standard data protection clauses. See mailjet.com/legal/dpa
iWeb FTP
Service: Provide file storage and sharing service.
Data: Customer data samples including log files for the provision of technical support.
Business name and address: Interactive Web Solutions Limited, 10 Parker Court, Dyson Way, Staffordshire Technology Park, Stafford, ST18 0WP.
Location of processing: Personal data processing is conducted within the European Economic Area (EEA).
Transfer mechanism: Transfer is conducted between the UK and EU under adequacy agreements.
Zoho Corporation Limited
Service: Provision of technical support ticketing service.
Data: User account details and end user client data.
Business name and address: Suite 1.09, Challenge House Sherwood Drive, Bletchley, Milton Keynes, Buckinghamshire, United Kingdom, MK3 6DP.
Location of processing: Personal data processing is conducted within the European Economic Area (EEA).
Transfer mechanism: Transfer is conducted between the UK and EU under adequacy agreements.
Updates
We will update this page from time to time to ensure that it is always up to date and accurate. Any changes will be posted on this page, and we will communicate any significant changes to you.
12/05/2020 - Page created and existing list of sub-data processors added
19/05/2020 - Service, business name, address and location of processing details added for each sub-data processor
27/07/2020 - Added transfer mechanism for each sub-data processor
25/03/2022 - Updated Amazon Web Services to include new Apteco Cloud services for trial and production work
11/07/2023 - Removed LogMeIn Inc as we no longer use their screen sharing technology via GoToAssist or GoToMeeting for the provision of technical support.
11/07/2023 - Added Mailjet SAS as a new sub-data processor for the provision of email and SMS services integrated into Apteco software.
28/11/2023 - Separated services and data definitions for clarity. Added Zoho Corporation. Clarified transfers between UK and EU / EEA.